About this course

The content for this online training program covers the essential aspects of Australia's privacy laws. Topics include:

What is privacy and why is it important?

Dealing with personal and sensitive information. Australian Privacy Principles (APP's) and what happens if we breach the law.

Our privacy obligations

Privacy policies and codes and collecting personal and health information.

Use and disclosure

Basic rules and how to deal with the authorities and Government identifiers.

Accuracy & security

Data security and record keeping.

Consumer Credit Information

Optional module on handling credit and financial information.

For Managers

Optional managers and supervisors content is available. Students can select to see this content after logging on to the program.

Program Content

This Privacy Law compliance course is packed with engaging and informative content, with animated scenarios used extensively so your employees can see how everyday workplace situations can pose potential risks, and know when to seek further guidance. This program features:

  • Animated scenarios covering key concepts
  • Key points to provide a snap shot of the training content on every page
  • Glossary links that provide quick access to detailed explanations and technical terms
  • Danger zone, take note and dos and don'ts content highlight devices emphasising key concepts.

Sneak Peek

Click on the Play button to view one of the many animations featured in this training program.

What is the basic rule about telling?

The basic privacy rule about telling other people is that customers' or employees' personal information should not be disclosed to anyone outside our company (which can include related bodies corporate) for any reason other than the reason it was collected by us.

The disclosure rules (see APP6) mean that you must be very careful when giving out information about our customers and employees, especially over the telephone. You have to make sure that any person asking for personal information is someone who is actually entitled to know it. Just because they are a relative doesn't mean they have a right to know.

Content customisation

All programs may be customised to meet any specific requirements you may have. We offer many customisations as standard, these include:

  • The inclusion of company contacts into the training content. e.g. Legal, Privacy Officer or HR contacts
  • Inserting relevant company policies into the content and the option to include an 'I have read...' acknowledgement
  • Specifying the number of quick quiz, case studies and test questions
  • Custom enrolment and reminder emails

Training administration and support

ComplianceNet manages your online training administration process and provide phone and email user 'Help Desk' support.

Our services include enrolment and reminder emails to users, suppling user reports to training administrators at agreed intervals and scheduling and managing refresher training requirements ensuring that all employees keep up-to-date with their compliance training requirements.

At a glance

Content customisation: Client content can be included
Company policies: Company policies and 'I have read' acknowledgements may be incorporated
Assessment: Randomised assessment questions
Certificate: Selfserve Certificate of Completion

Designed for: Managers, employees and contractors
Duration: Approximately 1 hour 20 minutes
Recommended frequency: Every two years
Mobile ready: Yes, optimised for desktop and mobile devices

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